Saying ‘sorry to bother you’ or ‘whatever you want is fine’ can seem kind, but research suggests that always putting others first can quietly wear away our sense of self

Hands pour tea from a decorated pot at a table set with cakes, cups and a vase of lilac.
Photo: Yaroslav Shuraev / Pexels

“Sorry to bother you.” “Whatever you want is fine.” “It’s no trouble at all.” For many of us, phrases like these come out automatically. They sound polite, generous and easygoing, and often that’s exactly what they are.

But for some people, they’re something else: a lifelong habit of putting everyone else first, smoothing every ripple and never quite saying what they want. Later in life, with grown children, grandchildren, ageing parents and friends all making demands on our time, that habit can become more noticeable. And over the years, it can quietly wear away something important.

No study has tracked exactly which phrases people-pleasers use. But psychologists have studied the habits behind them, and the research suggests those habits are worth noticing, along with some gentler alternatives.

Caring for others is not the problem

It’s important to say first that caring about other people is a good thing. Psychologists draw a line between a positive, caring orientation toward others and what they call “unmitigated communion”: focusing on others to the point of neglecting yourself.

In a set of four studies published in the Journal of Personality and Social Psychology in 1998, psychologists Fritz and Helgeson found that people high in unmitigated communion tended to have a more negative view of themselves, relied on other people’s opinions to judge their own worth, and reported more psychological distress. Two things seemed to explain the link: getting overly involved in other people’s problems, and neglecting their own needs.

That is the heart of people-pleasing. It isn’t kindness. It’s kindness with no room left for yourself.

1. “Sorry to bother you”

An apology can be a lovely thing, even when you haven’t done anything wrong. In research by Alison Wood Brooks, Hengchen Dai and Maurice Schweitzer, published in 2013, people who offered a “superfluous” apology, such as “I’m sorry about the rain,” were seen as more trustworthy and likeable in laboratory studies, according to a summary by the British Psychological Society. So “sorry” isn’t always a sign of low self-respect.

The habit may be worth noticing when you feel you must apologise for asking a question or having a need at all. The words themselves aren’t evidence of a problem. What matters is whether they reflect a broader pattern of treating your own needs as less important.

Try instead: “Have you got a minute?” or “Thanks for making time.” Gratitude keeps the warmth without the self-criticism.

2. “Whatever you want is fine”

Sometimes we truly don’t mind. But when “whatever you want” is your answer to every question about where to eat, what to watch or how to spend the holidays, it can become harder to tell others what you would actually prefer.

Psychologists Jack and Dill developed a measure called the Silencing the Self Scale to capture this kind of habit: keeping your own thoughts and wishes quiet to keep close relationships running smoothly. In their 1992 study, scores on the scale were linked to higher depression scores across three quite different groups of women. The research shows an association, not cause and effect, and the samples do not represent everyone. It concerns a broader pattern of self-silencing, rather than the effect of saying any particular phrase.

Try instead: “I’d love Italian, but I’m happy to go somewhere else if you’d prefer.” You’ve shared a view without insisting on it.

3. “It’s no trouble at all”

When it genuinely is no trouble, this is a gracious thing to say. When you’ve cancelled your own plans, driven across town and stayed up late to make it happen, it’s something else.

Saying something is no trouble when it is makes it harder for others to know your limits, and harder for them to return the favour. It is also a small example of the self-neglect that Fritz and Helgeson found went with greater distress.

Try instead: “I’m happy to help with this one.” Or, when it really is too much: “I can’t do Thursday, but I could help on Saturday.”

4. “I couldn’t possibly say no”

Many people-pleasers find “no” one of the hardest words to say. We worry the other person will be hurt, offended or think less of us. Research suggests those fears are usually overblown.

In a set of five studies published in 2024 in the Journal of Personality and Social Psychology, Julian Givi and Colleen Kirk looked at what happens when people decline invitations. The people declining consistently overestimated how upset the inviter would be and how much the relationship would suffer. “Inviters are more understanding than we might expect,” Givi said. He also noted that turning down invitations over and over could eventually have consequences, so it’s a case for honest balance, not saying no to everything.

Try instead: “Thank you so much for asking. I can’t make it this time, but I’d love to catch up soon.” Short, warm and honest.

5. “Don’t worry about me, I’ll manage”

People-pleasers are often brilliant at helping and terrible at asking for help. We assume we’ll be a burden, or that people will say no.

The evidence suggests otherwise. In research published in 2008 in the Journal of Personality and Social Psychology, Francis Flynn of Stanford University and Vanessa Lake found that people asking strangers for help, such as borrowing a phone or filling out a questionnaire, overestimated by about 50 percent how many people they would need to ask before enough said yes. “People are more willing to help than you think,” Flynn said.

If strangers are that willing, the people who love us may well be even more so.

Try instead: “Actually, I could use a hand with the garden this weekend. Would you be free?”

6. “Is that okay?” after everything

Checking in with others is considerate. Checking in constantly, after every opinion, decision or plan, can signal that you need someone else’s approval before you trust your own judgement. Fritz and Helgeson found that relying on others for self-evaluation was part of the pattern linked with distress.

Try instead: State your plan simply: “I’m going to book the 10 o’clock bus.” If someone has a real concern, they’ll tell you.

7. “I’m fine”

Sometimes we are fine. But “I’m fine” can also be a way of keeping our struggles out of sight so no one has to worry, or be put out. Over time, that can leave people feeling unseen in the very relationships that matter most.

Try instead: With people you trust, try a more honest answer: “Actually, it’s been a tough week. Can I tell you about it?”

Small changes, not a personality transplant

None of this means becoming less kind. Generosity, flexibility and putting others first sometimes are good qualities, and they make us good friends, partners, parents and grandparents. The aim is simply to make room for yourself as well.

A good place to start is to notice which of these phrases you use most, and to try one small change this week. Say what you’d actually prefer once. Decline one thing you don’t want to do. Ask for help with one task. The research suggests the people around you are likely to be more understanding, and more willing, than you expect.

If people-pleasing feels deeply rooted, or is tied to anxiety or low mood, a GP or counsellor can be a good person to talk it through with.

 

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Graeme Brown

Graeme Brown is a writer and editor based in Australia. He spent his career in education, first as a high-school mathematics teacher and then as an assistant principal, before moving into editing and later co-founding Global English Editing. He is married to Jeanette Brown. On this site he writes about retirement and the years after work, with a teacher's instinct for what helps ideas land and an editor's eye for clear, honest writing.
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